Privacy Policy:-

 

General :

 

BOT Solutions built the Gulf VPN Arabic app as an Ad Supported app.This SERVICE is provided by BOT Solutions at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Gulf VPN Arabic unless otherwise defined in this Privacy Policy.

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals.

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

  1. WAYS THAT WE COLLECT INFORMATION

2.1 We have a legitimate basis for collecting, using and sharing information about you. If you are located within the European Economic Area (EEA), we collect and use your information in compliance with EU laws. The legal basis for collecting and using your data depends on how you use our Services. We only collect and use your information when one or more of the following situations apply:

  1. We need your information to fulfill our contract with you to provide and operate the Services you have requested as a Customer or Participant.
  2. There is a legitimate interest provided that such processing shall not outweigh your rights and freedoms. Examples include:
  3. Protect, monitor, prevent or investigate fraud or security threats
  4. Protect our legal rights and interests.
  5. For customer service.
  6. Manage corporate transactions, such as mergers or acquisitions.
  7. You give us consent to do so for a specific purpose
  8. The processing is necessary to comply with the law

In situations where we rely on your consent to process personal data, you have the right to withdraw or decline consent at any time, however this will not impact any processing which has already occurred. Where we rely on legitimate interest, you have the right to object. However, this may mean you will be unable to continue using our Services. If you have questions about the lawful basis upon which we collect and use your personal information, please contact us at contact@botsolutions.tech

2.2 We may collect and securely process the following personal information or data about you, as they represent the minimum required for you to register with Our App and access/perform the services provided by it:

  1. Your full name
  2. Your e-mail address
  3. Your profile picture
  4. Your scheduled content & Recipients
  5. A record of any correspondence between you and us
  6. Your replies to any surveys or questionnaires that we may use for research purposes
  7. Details of your visits to the App and the resources that you access
  8. Information we may require from you when you report a problem with the App.

2.3 We only collect such information when you choose to supply it to us, where it is securely stored and process according to best practices and laws & regulations.

2.4 Information is also gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses. These methods do not collect or store personal information.

2.5 An IP address is a number assigned to your mobile phone by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address can only be traced back to your ISP or the large company or organization that provides your internet access (such as your employer if you are at work).

2.6 We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.

2.7 We may collect information from the use of Our App. When you use our mobile apps, we may collect certain information in addition to information described elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may turn them off through your operating system. We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services. We may use mobile analytics software (such as Fabric, Google Analytics) to better understand how people use our application. We may collect information about how often you use the application and other performance data.

  1. USE

All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

3.1 We may use this information to:

1. To identify you when you login to your account

2. To enable us to operate the Services and provide them to you

3. Ensure that the content of the App is presented in the most effective manner for you and for your mobile phone.

4. Assist in making general improvements to the App.

5. Carry out and administer any obligations arising from any agreements entered into between you and us.

6. Allow you to participate in features of the App and other services.

7. Contact you and notify you about changes to the App or the services we offer (except where you have asked us not to do this).

8. Analyze how users are making use of the App and for internal  research purposes.

9. To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms

10. To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.

11. To prosecute and defend a court, arbitration, or similar legal proceeding.

12. To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements

3.2 We will not resell your information to any third party nor use it for any third party marketing.

3.3 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.  We will only process your personal data if at least one of the following basis applies:

  1. you have given consent to the processing of your personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which we are subject;
  4. processing is necessary to protect the vital interests of you or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
  6. processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4 Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.

  1. SHARING YOUR INFORMATION

4.1 We do not disclose any information you provide via the App any third parties except:

1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

2. In order to enforce any terms of use that apply to any of the App, or to enforce any other terms and conditions or agreements for our Services that may apply.

3. We may share information with our international partner websites where you have made a booking through the App with a user of our partner websites or where you have used the App to interact with a third party.

4. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. In the event that any of your data is to be transferred in such a manner, you will [not] be contacted in advance and informed of the changes.

5. To protect the rights, property, or safety of SKEDit, the Apps users, or any other third parties. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email,number. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

 

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-07-18

 

Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to BOT Solutions.

BOT Solutions is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Gulf VPN Arabic app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Gulf VPN Arabic app won’t work properly or at all.

The app does use third-party services that declare their Terms and Conditions.

Link to Terms and Conditions of third-party service providers used by the app

You should be aware that there are certain things that BOT Solutions will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but BOT Solutions cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, BOT Solutions cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, BOT Solutions cannot accept responsibility.

With respect to BOT Solutions’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. BOT Solutions accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android – the requirements for the system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. BOT Solutions does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

 

 

YOUR VIEWS

If at any time you would like to contact us with your views about our privacy practices, or with any inquiry relating to your personal information, you can do so by way of our contact page.If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contact@botsolutions.tech. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

UPDATES

The App Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@botsolutions.tech.

contact@botsolutions.tech    |  Office # 20, Floor # 6, Abraaj al basma, Prince majeed road, Jeddah, Saudi Arabia